Help Center

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to help@verio.fun

Contact METIS…

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

Do you ship internationally?

What shipping methods do you offer?

How long will it take to get my package?

Will I receive a tracking number?

Where are METIS… products shipped from?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Do I need to pay customs duties or import taxes?

Order & Returns

Can I cancel or modify my order after placing it?

What if I entered an incorrect shipping address?

What is your return policy?

What if my package is lost or stolen?

Product Usage

What are Verio AI Social Glasses?

Do the glasses work without the app?

Which devices are supported?

Is my personal data secure?

Can I wear METIS… glasses every day?